Speakers

Pascal Wattiaux, Head of Technical Assurance [view biography]

ICT for mega sport events: what can the Summer Olympic Games or the FIFA World Cup tell us about the role of a CIO in the corporate world?

Peter Hambling, CIO [view biography]
Lloyds

Duncan Jones, Senior Analyst [view biography]
Forrester

Technology no longer just supports the business: it's now essential to drive key processes, collaboration, and differentiation. But for that to happen, CIOs and senior IT management must understand the short-term and long-term trends working their way through the IT industry and plan accordingly. This presentation takes a look at the major trends and provides Forrester’s take on how IT planners should respond. The presentation explains

1. Tech Populism – employees decide what technology they will use.
2. Software-as-a-Service (SaaS) – a revolution in the software industry’s economic model.
3. Industry Consolidation – the giants’ battle for market dominance creates opportunities for customers.

The session will describe the trend and suggest actions CIOs need to take in 2008, to take advantage of them.

Myron Hrycyk, CIO [view biography]
NYK Logistics

Is today’s CIO a business team player, an IT leader or both! Myron will share with you his thought provoking views, what he has learnt and a road map, based on his past and current experience of carrying out this role

Peter Josse, Global Head of IT [view biography]
ABN Amro

• What ABN AMRO is all about?
• Why is the job of MD Global Infrastructure so challenging?
• What lessons did I learn?

Adam Oliver [view biography]
BT Research

What good is all this technology, if it doesn't do anything for people or our customers? Adam lead’s BT’s research into new technologies to help disabled and elderly customers, along with research into the three strands of BT’s CSR strategy; tackling climate change, sustainable ecolomic growth and creating a more inclusive society. This engaging, unusual and visual presentation will show some of the latest innovations BT are developing to reduce the digital divide and impact on the environment.

David Llamas, CIO [view biography]
Harrods

• Managing master data, multi-channel initiatives and multiple solutions through SOA
• Creating a single view of their customer in a highly competitive and customer centric market
• Managing orders across multiple channels for increased customer satisfaction
• Utilising business insight to understand customers and drive a unified cross-channels customer experience

Malcolm Whitehouse, IS Director and Head of Product Management [view biography]
Jobcentre Plus

There has been a lot of debate recently about the role of the CIO and how it may evolve over time. This session covers the way the role has evolved over time for JobCentre Plus the largest executive agency in the Department for Work and Pensions and how:

• IT delivery has changed over the last 2 years
• we are increasing the value of technology in delivering business change
• changing to a position where IT is seen simply as part of the way we do our business
• It will cover areas such as:
  • seamless service delivery
  • mobilising for major change
  • some case study input on delivering the largest IP contact centre in Europe

Bhaskar Dasgupta, Head of IT Strategy, Infrastructure and Architecture [view biography]
ABN Amro

Nobody checks their IT investments as they do their pension funds, why not? This presentation will show how ABN AMRO rolled out a mechanism to do so and highlight some of the key challenges and learning points around project portfolio management.

Chris Keeling, Group Crisis Management [view biography]
Barclays

The requirement for good Business Continuity Management (BCM) has become more important following a number of high profile terrorist events and a more stringent regulatory and legal environment. The topic is now discussed at the highest level within organisations and is regarded as a major risk issue. The greater emphasis on BCM has led to the development of a dedicated British Standard – BS25999. This standard requires focussed compliance to a set of controls with an underlying consideration of risk in the provision of contingency arrangements.

• Part 1 – Code of Practice for Business Continuity Management, published in November 2006
• Part 2 – Specification for Business Continuity Management published in November 2007

David Wilde, CIO [view biography]
London Borough of Waltham Forest

Shared services are often discussed in the public sector but have rarely been implemented so far. The drivers are there through efficiency gains, improved quality of service and more effective access to services, so why have shared services proved so difficult to implement?

Based on our experiences in London and national government, this session will explore the potential for shared services, the blockers to their creation and implementation and the necessary steps the organisations involved must take to allow shared services to succeed.

Steve Willson, Solutions Director [view biography]
Copan Systems

As organisations collect, create and process data, data volumes continue to expand at anywhere between 20-70% per year. This data is typically retained on premium infrastructure – where it adds cost at every level, or moved to inaccessible archive media where it may be lost, but certainly cannot add value to business decisions. This session discusses the tools and technologies that can be used to safely store this data for the long-term, and how it can be identified and moved.

Tony Stranack, Business Consultant [view biography]
Kavanagh

IT analysts have advocated that organisations with higher levels of IT maturity are more agile, profitable and innovative than competitors. This presentation shows how Kavanagh has helped clients understand their own IT Maturity level and develop a strategy that delivers quicker and greater returns on IT investment.

This presentation will also provide an insight into:

• What IT maturity is, how you measure it and how it can be improved
• The Key Performance Indicators are to IT Maturity
• How you can align IT maturity to your businesses needs
• How to develop a plan to deliver the desired results

Maurice Winn, System Manager [view biography]
Southampton Container Terminals

Hear why Southampton Container Terminals moved their Mainframe to NT, follow the migration path, and learn about the benefits.

• System Overview and History
• The Terminal in the Logistic’s Chain
• Business Challenge
• System Workload
• Migration
• Benefits

Jacqueline de Rojas, Managing Director [view biography]
Novell UK

IT leaders typically have extensive legacy environments which make tackling the three areas of cost, complexity and risk all the more difficult. At the same time organisations expect their CIOs and IT teams to adopt best of breed technologies to give them a competitive edge. How do these seemingly conflicting issues get resolved?

This presentation will provide insight into:

• Building an enterprise infrastructure that works from the desktop to the data centre.
• Working in a secure and compliant environment with security and management solutions that work across all your platforms.

Customer examples include HSBC, The AA and Leicester City Council.

Andy Bruen, Home Access Project Lead [view biography]
DSGi

Help your child learn further by taking the classroom home.

Why should today's CIO be concerned about digital inclusion? As it pertains to Government's aspirations for Home Access we could be looking at the biggest impact in our nation’s education since the introduction of public libraries by the Victorians!

Technology is part of our daily lives and how we work, learn and communicate with each other. But 2.5 million of the most disadvantaged schoolchildren in the UK are still living on the edge of our digital society with home access to a computer and the Internet a seemingly inaccessible dream.

PC World Education are proud to be involved with a government initiative that aims to bridge the digital divide and provide low cost technology to thousands of homes throughout the UK.

The 'Online@home' Home Access scheme gives pupils (in participating schools) access to technology devices and connectivity. Parents will have the choice of which parts of the package they want their child to use, with the knowledge that the selection has been fully approved by the school.

Gary Dixon [view biography]
Steljes / Matrix Display System

What does collaboration mean in a world where knowledge drives the global marketplace? Where disciplines converge and continents merge?

Think technology. Think freedom.

Collaboration technology is at the heart of most modern interactive solutions - turning groups into teams, projects into accomplishments and ideas into strategies. This session from SMART, the leader in the collaboration technology market, develops some of the current ideas and concepts around the design of new solutions for corporations based upon collaboration, interactivity, integration and innovation.

• Manufacturer overpays outsource firm $5M per year for equipment and licenses that are no longer in service
• Database company bills manufacturer $8M in true-up fees for database option they don’t want used
• Global financial services company pays over $6M in compliance fees for a single desktop application

Adrian Keward, Data Centre Architect
Novell UK

Virtualisation is hot. By adding xen virtualisation to your data centre, you can separate applications from your hardware, consolidate servers and reduce cost, risk and complexity.

• Reduce costs by using less servers, so less paper and increased productivity.
• Optimise your IT resources running your most critical business applications, such as SAP and Oracle.
• Reduce risk by creating a secure environment that mitigates user error, unforeseen disasters, viruses, hackers and more.
• Interoperability between Novell SUSE® Linux Enterprise and Microsoft® Windows.
• Customers include: HSBC, Credit Suisse, AIG, Wal-Mart and Leicester City Council.

Gary Dixon [view biography]
Steljes/Matrix Display Systems

Creating an enterprise-wide workspace where communication flows freely between individuals and groups - a workspace where access to information is interactive and immediate. Because your best minds are linked, ideas can grow and evolve, giving your company a competitive edge in today’s global, knowledge-based marketplace.

Neal Williams, Founder, Chief Scientist, President [view biography]
Corda Services

Effective tracking of Key Performance Indicators (KPIs) is an important practice for top companies. But often, organizations track KPIs based on what data they have available, not on what KPIs would drive strategic success. This session will explore ways to ensure that your organization is tracking the KPIs that will drive performance and achieve strategic goals.

Colonel Bob Stewart [view biography]

Colonel Bob Stewart was the first British UN Commander in Bosnia for which he was awarded the DSO. Ending his Service in 1995 as Chief of Policy at Supreme Headquarters Allied Powers Europe he first joined the Political Affairs Division of Hill and Knowlton (UK) Ltd, a public relations company, until he became Managing Director of WorldSpace UK Ltd, a digital satellite broadcasting company. Now he runs a consultancy specialising in business leadership, security, crisis management, motivation, and negotiation. Currently Chairman of the Independent Defence Media Association.

Bob's experience of extreme situations means he has fascinating insight into crisis management and the disputes that arise between people, communities, companies and countries. Coupled with his extensive business experience, he delivers powerful messages on leadership, motivation and teamwork.