Welcome Keynote Address
“Being an effective CIO”
Myron Hrycyk, CIO from Severn Trent
As one of the UK’s leading CIOs, Myron is well placed to examine the key success metrics by which the CIO is typically measured. In this fascinating presentation, Myron will share his views on what the CEO wants from their CIO and how you can secure buy in from the business and the board.
Keynote Address
“Emerging IT trends you should familiarise your business with”
Marc Dowd, MD from the CIO Group, Forrester
“How to create a high performance IT organisation”
Mark Lowther, ICT Director, Forensic Science Service
The seemingly perennial challenge for today's CIO is to achieve more for less. But high performance IT means more than simple cost control and squeezing value, it's about process management to meet business goals, how to build in agile management and delivery, managing people and increasingly diverse resources and project and portfolio management. This wide ranging presentation will explore successful methodologies for each.
“Social Networking – the new threat or asset?”
David Dinsdale, Director, Business Link
Of course it’s impossible to overlook the impact social networking has had on communication and interaction at both personal and business level. But how do we regulate, secure and respond to new patterns of technology adoption? Can it add value to the business? And what is coming over the horizon?
“Knowing your customer and understanding their behaviour”
Phil Pavitt, CIO, Transport for London
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How do you manage this relationship
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Customer centric channel management
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Business and customer intelligence
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How do you respond to an ever changing and increasingly demanding customer base
“Its not aligning IT and the business, IT is the business”
Peter Hambling, CIO, Lloyds
Drawing upon his experience with one of the foremost global financial institutions, Peter will discuss how IT can be both catalyst and enabler for business change and how to promote this view to the business.
“Business Transformation – a London Borough of Camden case study”
John Jackson, Associate Director, ICT, London Borough Of Camden
Having undertaken one of the largest transformation programmes in local government, John will share practical case study examples of merging and consolidation, the risks and how to achieve the next level of performance through greater integration.
“Managing outsourcing in an age of globalisation and innovation”
Bhaskar Dasgupta, Global Head of the Project Management Office, HSBC
With a uniquely global perspective, Bhaskar discusses next generation sourcing, (the multisource approach), the advantages of multi sourcing and offers his analysis on the future of global sourcing reviewing both established and emerging trends.
“Corporate Social Responsibility - what is it, and why should we care?”
Adam Oliver, Head of Corporate Social Responsibility, BT Research
What good is all this technology, if it doesn't do anything for people or our customers? Adam lead’s BT’s research into new technologies to help disabled and elderly customers, along with research into the three strands of BT’s CSR strategy; tackling climate change, sustainable ecolomic growth and creating a more inclusive society. This engaging, unusual and visual presentation will show some of the latest innovations BT are developing to reduce the digital divide and impact on the environment.
“Date centre and technology strategy”
Malcolm Whitehouse, Group Applications Director, Department of Work and Pensions
- How does a large organisation store and manage data effectively
- How does virtualization reduce a company’s carbon footprint
- Data compliance and governance
